Webbly Consulting Solutions
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Custom software

Four tools, four versions of the truth

Separate spreadsheets and software systems create conflicting numbers when the same transaction is recorded more than once. The first step is finding the source record.

Webbly Team 24 August 2026 7 min read

We are regularly called in after the monthly meeting has turned into an argument about whose number is correct. Sales has a figure from their spreadsheet, accounts has a different one from their ledger, and stores has a third from their own count. Nobody is lying. Each list was accurate when it was last updated, and nobody has updated all three at the same time since.

The underlying problem is not the tools, it is that the same fact, a sale, a stock movement, a payment, is being recorded in more than one place by more than one person, from memory rather than from a shared source.

One record, several views

The fix we build is almost always the same shape: one place where a transaction is entered once, and the other departments see a view of that same record instead of keeping their own copy. It is less exciting than a new dashboard, but it is the part that actually ends the argument.

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Decide where the source record belongs

Before integrating several systems, identify which application is responsible for creating each type of transaction and which teams only need to read it. Check identifiers, update permissions, duplicate-entry rules and how corrections are handled. An integration that copies mistakes faster will not solve the underlying process problem. Sometimes a shared register or clearer ownership is enough; sometimes systems need an API connection or a tailored application.

Business process and workflow automation Custom software and system integration